Begun in 2000 by founder and CEO Darren Carter, LAC Services Ltd is the leading company in East Anglia for fire prevention and protection. Our ethos is simple outstanding customer service - people's safety first.

Fire assessments and surveys can be undertaken and, where there may be remedial work or even actions outstanding from a previous assessment, these can also be carried out by our industry professionals to the highest of regulated standards. Our bespoke services are available throughout the UK to housing associations, management companies, councils and landlords to guarantee the safety of the people that live and work in your buildings.

We are a member of the Suffolk Chamber of Commerce which is highly active and requires its members to adhere to high standards of conduct. The Suffolk Chamber of Commerce in Bury St Edmunds is part of the largest independent private sector forum serving business community both in the town and surrounding area.

Information and News

This is where you can see details about current projects and pick up information on what is going on at LAC. You can of course follow us!

Examples of Our Work

Seen above is a custom-built fire enclosure encasing the electrical fuse boards of a building. The following examples may also be of interest.

Example A

As part of earlier electrcial works, a large hole has been cut through a wall to provide access for service cables. Subsequently, the hole had not been sealed, meaning there was nothing to prevent a risk of a fire spreading. As can be seen in the lower half of the picture, the hole has been correctly filled using ribbed fire batt and then sealed neatly with intumescent mastic sealant. The work is suitably identified and certified as a fire stop by the application of a clearly printed and dated warning label.


Example B

Having identified the need for additional fire escape routing, we constructed a 30 metre escape path in concrete. Running from the fire exit at the rear of an apartment block building fire exit and through the communal garden to the perimeter, the path is lit and provides a safe escape route in the event of a fire

Example C

This steel frame structure also leads to an outside wall and does not therefore require removal and replacement for fire stopping purposes.



Example D

Non fire-resistant foam needed to be removed and replaced with fire-resistant material. We were also asked to look at a foundation steel leading up through the building. Our conclusion was that, as it leads to an outside wall it does not require any fire stopping. The foam had been placed here to limit any air gaps and did not need replacing.

Example E

Here, a regular foam had been applied in numerous internal spaces and voids that should be filled with a fire resistant material. The foam was stripped out and replaced. Other areas were found where fire stopping that had been done to the approved standards, requiring no remedial action. We were able to evidence that materials previously used were of the approved standards, confirmed by empty containers being left in these areas.


Educational Training


Houldsworth Primary School, Newmarket

"Ken delivered a fantastic afternoon to our Year 2 children focussing on the importance of Fire Safety. The children had been looking at The Great Fire of London so this was a great way to end our topic. The children were interested and inquisitive throughout and took away lots of life saving information.

Ken showed them his fireman uniform and allowed the children to pass the equipment round and try things on which they thoroughly enjoyed. Lastly, Ken was on hand to help us recreate the Great Fire of London with model Tudor Houses the children had made. He ensured that this was done in a safe way and it was a fantastic experience for the children. Thank you Ken for giving the children and great afternoon which they will not forget.

Exning Primary School

Ken Cross visited our school to deliver both Fire Marshall Training to select staff members, as well as a whole-staff session on Fire Awareness Training. On both occasions, we found Ken to be extremely professional and knowledgeable. He was able to break down concepts in a way that made it all very clear, straightforward and thorough, without being overwhelming.

Ken had a very relaxed presentation style, which put staff at ease – no mean feat when staff were still affected by a recent fire, which had severely damaged a large proportion of the school. Ken dealt with this with sensitivity and professionalism. The whole-staff session was enlightening and engaging and allowed all staff to re-assess their practice in order to ensure that they were able to make simple changes to ensure the fire-safety within the school.

I would have no hesitation in recommending Ken Cross’ training to any other establishment.


LAC Services (East Anglia) Ltd has been awarded third-party accreditation under the BM Trada scheme for Q-Mark Fire Stopping installation and is also CHAS accredited.

Our staff have undertaken training in the following areas.

  • CSCS Cards
  • Health and Safety
  • Asbestos Awareness
  • PASMA (Prefabricated Access Suppliers and Manufacturers Association)
  • Third Party Accreditation Passive Fire Installation.

We are also pleased to provide sample reports through the following links as examples of what you can expect to receive from us as part of the overall services we offer.



Energy Performance

Legislation for private rented properties now requires an Energy Performance Certificate (EPC) demonstrating the property's performance is above a certain rating. LAC Services is able to provide the necessary Energy Efficiency Checks free of charge. These checks include inspections to loft insulation and cavity wall insulation.

Stephen Lynch, DEA NDEA : EPC Consultant

S Lynch

Stephen is our EPC Consultant and joined the ranks of LAC fully at the start of 2018 bringing with him 25 years of combined experience in Finance and Marketing. Customer service always was, and remains, at the top of Stephen's priorities.

Having played a major part over the years in starting and growing successful Companies he now forms an integral part of our Marketing and Client Liaison team while at the same time qualifying in Energy Assessment.

Are You Compliant?

S Lynch

A professional report is completed, packaged and sent to the Landlord. This document will detail any improvements required to achieve or exceed the required EPC rating thus making clear the route to a Minimum Energy Efficiency Standard (MEES). LAC Services can provide and project manage the improvements and of course record the results in a fresh and free update.



Landlords looking to rent a property are required to comply with the Private Rented Sector Energy Efficiency Regulations under the Energy Act of 2011.

This means that a rental property should hold at least a Band E Energy Performance Certificate rating. By April 2020 it will be a legal requirement for all domestic rental properties to meet this standard (2023 for industrial properties). Failure to comply will result in your property being an unlawful rented property and could lead to fines of up to £4,000. The timeline beside shows the deadlines for compliance.

Energy Performance


Energy Performance Certificates (EPCs) are needed whenever a property is built, sold or rented. You must order an EPC for potential buyers and tenants before you market your property to sell or rent.

An EPC contains: information about a property’s energy use and typical energy costs, recommendations about how to reduce energy use and save money

An EPC gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and is valid for 10 years.

Energy Xtra


Your property may throw up some challenges in achieving the required EPC rating. As a helpful alternative to a standard EPC service, we offer our Energy Xtra service.

Going beyond the usual pass or fail requirements of an assessment, Energy Xtra includes a full explanation of recommmended courses of action and associated costs, assistance with seeking grants and a resurvey. All for one fixed price

In a majority of cases where insulation forms part of the problem the solution can be offered for free! LAC's access to millions of pounds of ECO funding makes this possible.


Tracy Thorne : Richard Hawkins Chartered Surveyors & Property Managers

“Darren has worked on our portfolio and has given us access to grant funds to enable us to assist our landlords help to improve the energy efficiency on their properties”.

Neil Kellett : Jockey Club Estates

"During the last few years we have worked closely with LAC Services who completed a loft and cavity wall insulation project to all of our residential properties in Newmarket. LAC Services also provided advice and installation of fire curtains in the roof voids here at the Jockey Club. LAC Services work has always been extremely professional, carried out on time and to budget. Any request from us for changes have always been accommodated without fuss and our tenants have all been delighted with the benefits that have been brought to their homes".

Gary Wheeler : Ellingtons Domestic Energy Assessors

“I have known Darren for years and is a really genuine and honest guy who will always go the extra mile to help his client”.

Matt Curtis : Post Contract Service Manager
Chalcroft Ltd

“LAC Fire Protection and Maintenance Limited has worked with Chalcroft Limited on several recent projects and has demonstrated a professionalism and awareness of health and safety to meet the exacting requirements of our clients. We have found LAC to be reliable and the standard of service and workmanship to be first class. I would recommend this contractor to others".

Maria Hunt : Shires Residential

“LAC is an integral part of our residential managed portfolio where we require a high standard of care and skill to maintain and improve the rented properties under management. Darren is always excellent with response time, helpful with advice and confidential with private client work”.

Company Certifications

Our Staff

Darren Carter : Chief Executive Officer

D Carter

Darren Carter, CEO, has been involved in passive fire protection for the last 18 years. He began as an installer and supervisor for G&A Fire Protection in 2000. From there he became a Director at Darnley Construction dealing with the passive fire protection for the company.

In 2007 he became the managing director of LAC Services and has been responsible for all passive fire undertaken by the company.

He has years of experience working in and around the construction industry all over the country. As a result, he and his company are regarded highly in all areas of passive fire protection.

Nick Power : Business Development Manager

N Power

Nick brings a proven track record as a senior operational leader within the Police to the team. Having been involved in - and been responsible for - strategy and long term direction to meet changing organisational requirements, he has focused on developing business process improvements to enhance practices both internally and externally.

He has a wealth of experience of establishing widespread networks across the public sector and managing positive relationships with stakeholders. He is experienced in partnership and joint strategies focused on achieving high quality services that deliver value for money.

Nick comments: “it was an easy decision when retiring from the Police to join Darren and LAC. I wanted to work for an ethical company who put safety at the forefront of their activities and the high standards of work without compromise with people’s safety and lives coming first affirmed my choice.”

Luke Carter : Field Sales Manager

L Carter

As field sales manager, Luke works to develop relationships and ensure the best support for new and existing clients that underpins our continuing market growth.

Since successfully completing A levels, he has worked within the property sales & development industry, gaining over four years experience in an area where his high levels of service and commitment now make him an invaluable asset to our team.


Contact Us

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LAC Services (East Anglia) Ltd

5 Eastern Way, Bury St Edmunds Suffolk IP32 7AB United Kingdom
Email: enquiries@lacservices.co.uk
Tel: 0808 147 6864     Mob: 0772 330 1916

Thank You

Thank you for your message - we will endeavour to reply as soon as possible.

The LAC Team

LAC Services (East Anglia) Ltd

5 Eastern Way, Bury St Edmunds Suffolk IP32 7AB United Kingdom
Email: enquiries@lacservices.co.uk
Tel: 0808 147 6864     Mob: 0772 330 1916